Frequently Asked Questions
We’ve compiled answers to the most common questions about our products and services. If you don’t find the answer here, feel free to Contact Us for further assistance.
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What types of hair do you offer?
We offer a variety of high-quality hair types, including 100% virgin human hair, russian textures. Our extensions come in various styles such as straight, wavy, and curly to match your desired look.
How long does shipping take?
ready to ship within 1-4 days, via Careem.
Do you accept returns or exchanges?
Due to hygiene and safety reasons, all hair extensions and related products are
strictly non-returnable and non-refundable once opened, used, or if the seal has been broken. Please note that custom-made extensions are non-refundable. See our Legal Notice for full details.
How do I care for my Her Place products?
To ensure longevity and maintain the quality of your hair:
- Gently wash your extensions with sulfate-free shampoo and conditioner.
- Air dry or use a low-heat blow dryer.
How long will my Her Place Hair last?
With proper care, our extensions can last up to 24 months or more, depending on the product and how often it’s worn. Our high-quality hair is designed to maintain its softness and durability with consistent care.